Regular maintenance of your intruder alarm is essential to ensure that it runs at its highest efficiency. As intruder alarms are quickly becoming essential to businesses and commercial environments worldwide, they need to be kept in the best possible working order to reduce false alarms and to ensure that the alarm will be raised in the event of a break-in.

Annual intruder alarm maintenance packages

A maintenance contract will ensure that your intruder alarm is inspected and tested regularly, and can often pre-empt issues with your alarm system which would otherwise require an emergency call-out. As a contract customer, you are also guaranteed a response to an emergency call within 4 hours.

Even if your burglar alarm was not installed by Focus, we would be more than happy to take it over and maintain it for you. A small fee will apply which covers an engineer visiting your property to inspect, test and re-programme your alarm. But as all of our engineers are trained to service a wide range of intruder alarm products, you can rely on us to deal quickly and efficiently with any existing faults and issues you may be experiencing, and to keep your alarm system working.

There are three intruder alarm maintenance packages for you to choose from depending on your requirements and budget. Alarm maintenance is renewed annually, so you will never find yourself tied in to a contract lo

One-off call outs to repair your intruder alarm

We recommend customers have a regular maintenance plan in place. But if you don’t want to commit to a maintenance contract for your intruder alarm, you can request an engineer visit for a one-off call-out fee. Depending on the alarm system and the issue, this is usually £80 +VAT for a home alarm and £135 for a commercial alarm.

The highest standards in alarm maintenance

We only use equipment of the highest quality, and all of our systems meet the requirements set out in the British and European Standards DD243 and the ACPO Policy. We are Gold members of the National Security Inspectorate (NSI) scheme, Safe-T-Cert and Constructionline.